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Acceptable Use Policy

Last updated: December 2025

This Acceptable Use Policy ("AUP") explains what users may and may not do when using Padel Vision, an AI-powered sports video analysis platform operated by Enko Group B.V. (KVK 75351641, VAT NL860249542B01).

All users must comply with this AUP. Violations may lead to account suspension or termination.

1. Prohibited Content

Users may not upload, share, or submit any of the following:

1.1 Illegal, Harmful, or Dangerous Material

  • Content violating laws or regulations
  • Depictions of assault, abuse, or dangerous activities
  • Attempts to manipulate the AI by performing unsafe or harmful movements
  • Videos recorded where filming is prohibited

1.2 Copyrighted Content Without Permission

  • Broadcast padel matches
  • Paid coaching videos
  • Any copyrighted content not owned or licensed by the user

1.3 Videos Containing Individuals Without Consent

Users must have explicit permission from all identifiable persons in the video and parents/guardians for minors.

1.4 Sensitive or Inappropriate Content

Padel Vision may not be used for nudity or sexual content, hidden or secret recordings, or private non-padel-related footage.

2. Prohibited Activities

Users may not:

  • Interfere with platform operations or security
  • Attempt to reverse-engineer AI models or infrastructure
  • Bypass credit/payment systems
  • Create multiple accounts to evade limits or bans
  • Use automated tools or scripts to overload or spam the Service
  • Misrepresent identity or impersonate others

3. Fair Use & Resource Protection

To ensure stable operation, Padel Vision may enforce:

  • Video length or size restrictions
  • Rate limits on uploads or analyses
  • Storage duration limits for uploaded content
  • Automatic deletion of inactive accounts or old videos

4. Community & Conduct

Users must use the platform respectfully, not shame, bully, or harass other users using AI-generated outputs, and not analyze videos for the purpose of mocking or harming others.

5. Enforcement

If a user violates this AUP, Enko Group B.V. may:

  • Remove violating content
  • Suspend or terminate accounts
  • Block access to the platform
  • Notify law enforcement if legally required
  • Deny refunds for accounts terminated due to abuse

6. Reporting Misuse

Users may report violations by emailing abuse@padelvision.app.

7. Contact

Enko Group B.V.
Fregelaan 69, 1062 KL Amsterdam, The Netherlands
KVK: 75351641
VAT: NL860249542B01
Email: legal@padelvision.app